Privacy Policy

Wilscove ("we," "us," or "our") operates the website and services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when using our Service.

By accessing or using Wilscove, you accept the terms of this Privacy Policy. If you do not agree, please refrain from using our Service.

Definitions

• Service: Wilscove website and related features
• Personal Data: Any information that identifies you (e.g., name, email, shipping address)
• Usage Data: Automatically collected data (e.g., IP address, device type, browser)
• Cookies: Small files stored on your device to improve functionality
• Data Controller: We determine the purpose and method of processing your data
• Data Processor: Third-party services processing data on our behalf

Information We Collect

Personal Data

• Name, email, and shipping address
• Payment information (securely processed by third parties)
• Account login credentials

Usage Data

• IP address, device type, browser
• Pages visited, session time, user interactions

Cookies & Tracking

• Session cookies: enable website features
• Preference cookies: remember your settings
• Security cookies: protect against fraud

You may disable cookies in your browser, but some features may not work properly.

How We Use Your Data

• Provide and maintain the Service
• Notify you of updates and changes
• Offer customer support
• Analyze and improve Service performance
• Prevent fraud and security risks
• Send marketing communications (opt-out anytime)

Legal Basis for Processing (GDPR)

• Contractual necessity: to provide services
• Consent: for marketing and analytics
• Legal compliance: taxes, fraud prevention

Data Retention & Security

• We retain personal data only as long as necessary
• We implement industry-standard security measures, but no system is completely secure

Data Sharing & Third Parties

• Payment processors (Stripe, PayPal)
• Analytics services (Google Analytics)
• Marketing platforms (Facebook Ads)
• Legal authorities when required by law

We do not sell personal data

Your Rights (GDPR & CCPA)

• Access, correct, or delete your data
• Object to processing
• Request data portability
• Withdraw consent (marketing)

Contact: support@wilscove.com

Third-Party Logins (Google, Apple, Facebook)

• We only collect your email for authentication
• You can revoke access anytime

Children's Privacy

• Service is not for users under 18
• We do not knowingly collect data from children

Changes to This Policy

• Updates will be posted here with a new "Effective Date"

Contact Us

• Email: support@wilscove.com

Data Deletion Requests

• Include full name, account email, and deletion request
• Processed within 30 days